Policy
Cancellation policy
Package-specific cancellation summaries appear on each package detail page and are snapshotted into confirmed bookings.
Package cancellations
Customers should review the cancellation summary on the package detail page before checkout. Confirmed bookings retain the package version terms accepted during checkout.
Product cancellations
Product seller orders can be cancellable until fulfillment reaches a later state such as packed, shipped, delivered, cancelled, or refunded.